The not-so-fun stuff we have to tell you: 

Terms and Conditions

By paying your deposit or balance in full, you agree to the following terms and conditions:

Cancellations and Refunds
Deposit is non-refundable. However, if you need to cancel your event date, you can apply your deposit to an available future date. We do not offer refunds.

There are some things that are just out of our control, like the weather. Balloons can pop. Balloons oxidize in the heat, creating a matte velvety look. We will do our best to make sure that when we leave your event, your set up is in the best possible condition given the conditions. It is important to note that set ups in warm weather and the summer should be indoors or out of direct sunlight. You also should have a back up plan for where your installation will go should the weather take a turn.

All backdrop and rental items, whether charged a rental fee or not, must be returned at the end of your event. This includes, but not limited to copper pipe backdrop, hoop backdrop, pipe and drape backdrop, sandbags, weights, column poles, centerpiece poles, florals, acrylic sign, wood walls, floral wall, hedge wall and fringe.

We want your party to be beautiful and perfect just as much as you do! We will do everything possible to make sure that when we leave, your balloon decor is good to go. If you have any concerns, please let us know before we leave. It is not always possible for us to return once we leave as we may be at another set up.